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  The Consumer Behaviour Research Resource

Develop a better understanding of consumer behaviour to enhance your marketing activity.  A link to the latest research and thinking in the areas of consumer psychology, behaviour and influence.

Philip Graves has been working in the market research sector both in the UK and internationally for almost twenty years, specialising in the areas of consumer behaviour, influence and insight.

He is a consumer behaviour and research consultant to both blue-chip companies and smaller organisations, helping them integrate the latest insights from consumer psychology into their businesses.

Please take a moment to sign up for my free consumer behaviour E-zine 'Mindshop!' 

The links on the left of this page will take you to articles that reveal some of the most powerful insights into how consumers really behave and how you can leverage this knowledge in your own business.

For years consumer research (often called market or marketing research) has worked on the basis that people can accurately post-rationalise their own consumer decisions and reliably predict how they will act in the future. This entirely contradicts what social psychologists and neuroscience have discovered about the way people actually behave and the way the brain works.

This site is here to give you the consumer psychology resources that you need if you want to really understand your customers and market to them effectively. 


"Philip provides cutting edge brain science integrated into a marketing strategy that makes sense based on what your customers actually do"
influence expert, behaviour,
Dr Kevin Hogan author of 'The Psychology of Persuasion'
www.kevinhogan.com

What does Orla CEO Stephen Barnes, think about working with Philip?

Wired.com interviewed Philip for an article on the likely consumer reaction to the US car industry's troubles.  You can read it here...wired.com

"A fantastic newsletter."
JJ Jalopy; Coaching Business & Marketing Consultant www.jjjalopy.com

"Your website,
E-zine and Blog are not only filled with powerful insights, they are MOST entertaining."

Jay Wright author of
'GAS: Living With Guitar Acquisition Syndrome'
www.jaystrings.com

"Your newsletter is the only one I read religously. The balance is right and the reading light!" Stephen D. Barnes CEO of Orla www.orla.org 

As Featured On EzineArticles

Latest Articles

The True Cost
of 'Free'

The Consumer
Need Myth

Influencing the
Appeal of Advertising

Anyone for Tennis? 

 

 

Past Articles

Are You Keeping It Simple?

Consumer Research of the Future with Squirrels

Stradivarius's Consumer Behavior Insights

Why Buying Should be Exciting

To Sell More Think 'Sheep'

The Most Powerful Consumer Insight in the World

The Perils of Focus Groups (Part Two)

The Perils of Focus Groups (Part One)

Cheer Up, They'll Buy

The Cost of Making Your Customers Wait 

Opinion Polls - Why We Should Be Wary

The Visual Consumer

The Importance of Touch

Can a Small Discount be a Big Discount

Does Colour Matter?

Why Bad Service is 
Remembered

Money or Time: Which Message Will Sell More?

Do Your Customers Need a Boost? (by David Parnell)

What HouseMD Wants Us to Know About Consumer Research

Recommendations are Exaggerations

Is Retail Really Detail?

What Other
People Think

How to Impress Your Date: Sell Your Customer (by April Braswell)

How to Turn a Customer's Brain Off

When is a Fact Not a Fact?

How to Make Someone Buy

Too Much Choice

Can Pens with Logos Really Help a Brand?

Feeling Good

Should You Care About Customer Satisfaction?

Why Groups Prefer
Big Brands

Past Retail Reviews

Retail Review: An Independent Jewellers

Not Getting Shot and The Magician: Nando's Restaurant Cambridge

The Name's Not Bond

Literary Criticism

Getting Schnozzled at Gunpoint   

 

Past Ad Reviews

Cadburys Eyebrows Ad

Unconscious Wizardry

A Bad Ad in a
Good Cause

A Company Tries
a New Advertising Approach