Rebranding: Learning from the Past

I once had a conversation with the Marketing Director of a brand that is a household name in which he suggested that no products had updated their brand identities.  We were having the conversation because his main brand was so tired that sales were in decline and customers didn’t see its packs on the shelves of their supermarkets: it looked exactly the same as it had a decade earlier (and it was hardly the most relevant product back then). When I used Skoda as an example, he moved the goal posts to FMCG products.  Then when I referenced other FMCG products that had dramatically redesigned their brand without disaster he argued that these weren’t in the same category as his product. So his point was, that since none of his competitors had successfully updated their brand identity, he shouldn’t be the first one to risk it. Except, of course, all of […]