A selection of articles and essays on consumer behaviour, research, and decision-making.
While no longer updated regularly, this archive reflects some of the themes and thinking behind Philip’s work.
Democracy Mudered by an Opinion Poll
Once upon a time there was a country. They were having a very difficult time indeed. Some greedy goblins had got out of control and now everyone in the land was troubled. The money that the greedy goblins had taken had somehow disappeared…
Getting a Book Published: Life is About Moments
The path to writing a book and getting it published is, without doubt, one that winds a lot. On the way there will be plenty of dead-ends and no shortage of obstacles to circumnavigate. However, what makes all the anguish worthwhile, are th…
Getting a Book Published: Success!!
It’s been a few weeks since I’ve updated you on the trials and tribulations of getting a book into print. Just to recap, I’d opted for the route of getting a publisher for various reasons, and since that time have been sub…
Market Research Saved My Life Again
As I mentioned last time, I’ve only once found an impromptu use for my understanding of consumer behaviour and consumer psychology, and I certainly never anticipated that a situation might arise where market research might make a diff…
Market Research Saved My Life!
Be honest, how many of you thought you would ever read that as a headline? As someone who has worked in and around what is generally known as “market research” for twenty years I was always slightly disappointed that I didn̵…
What Tiger Woods ‘Transgressions’ Tell Us About Market Research and Consumer Behaviour
There’s no escaping the fact that Tiger Woods’ personal life has become very public in the last couple of days. But what, you may well ask, could his “transgressions” possibly have to do with consumer behaviour or m…
Crime Victim’s Consumer Behaviour Lessons
I was working at a client’s store, watching customers for a few hours as I do, but I wished I had been watching my car instead. It was parked just outside the store, but whilst I was figuring out what was going on in the minds of peop…
Getting a Book Published: Why It’s Like Going to the Doctor
Getting a book published shouldn’t be like going to the doctors, but it is. You know how it is; something doesn’t seem right so you go to the doctor and part of you thinks, “I’ll ask him (or her) what’s wrong a…
How Racist Are You? Not the Lesson Intended
Last night I watched Channel 4’s documentary in which American school teacher Jane Elliot conducted a demonstration of how racism feels by dividing a group of volunteers along lines of eye colour and discriminating against the blue-ey…